Global delivery with regional strength.
LS Global staffs the talent, runs the work, and automates it over time across strategic hubs in Kosovo and North Macedonia. Scale operations, reduce cost, and keep quality high with teams that work in your time zones.
Closeness, rigor, and the right languages.
Multilingual teams for customer support, back-office, and logistics ops.
Nearshore time zones for faster SLAs and real collaboration, not overnight handoffs.
Process rigor with KPI dashboards and continuous improvement built in.
Flexible engagement from staff augmentation to fully managed teams.
Data & document management with secure, compliant workflows.
The operations the hubs run day to day.
Logistics BPO order processing, track & trace, claims, billing.
Back-office data entry, AP/AR, reconciliations, vendor onboarding.
Customer ops email, chat, and phone support, RMAs, scheduling.
Analytics & reporting KPIs, exception management, root-cause.
Automation support intake triage, bot monitoring, SOP upkeep.
Europe
Our Europe hub provides dependable back-office and logistics support with efficiency, accuracy, and cost savings, helping you expand across the EU and UK without sacrificing quality.
EU/UK coverage
Multilingual teams covering major European languages and time zones.
Time zone alignment
In sync with your European operations and customers.
Data security
ISO/IEC 27001-certified operations with secure data handling.
Skopje, Republic of North Macedonia
ActiveOur Skopje office expands our European presence with multilingual support, back-office operations, and logistics services for our growing client base.
Ready to compare regions?
Tell us your volumes, lanes, and systems. We'll propose the best regional fit and a pilot plan.